FAQ
What is the turnaround time for custom orders?
Turnaround times vary based on complexity. Most standard custom apparel and embroidery jobs are completed within 5-7 business days. Larger orders or custom leather work may take 2-4 weeks depending on our current production schedule.
How do I request a custom quote?
You can request a custom quote by filling out our online application form. We will contact you directly to discuss your specific requirements, materials, and desired completion date to provide a detailed quote.
Are Outcast merchandise protected?
Yes. All Outcast merchandise is protected. To view or purchase restricted products, you must register for access and be manually approved by our team. This ensures only authorized members receive official merchandise.
What is the minimum order quantity?
Our minimum order quantity varies by item. For apparel and embroidery, we typically accept orders starting at 10 units. Custom leather and large graphic projects may have different minimums based on material and labor costs.
Can I provide my own artwork?
Yes, we welcome custom artwork. Please ensure your files are in high resolution (300 dpi) and in a format we can use for digitizing. We will review your artwork for clarity and quality before beginning any custom work.